Kia Center is the downtown Orlando arena that has served as the home court of the NBA’s Orlando Magic since it opened in October 2010. Built as part of a broader effort to revitalize downtown Orlando, the venue replaced the aging Orlando Arena and quickly became the anchor of the city’s growing entertainment district.
Whether you’re headed to a Magic game, an Orlando Solar Bears hockey match, or a touring concert, this guide covers everything you need to plan the trip: where to park, how to get tickets, what you can bring inside, and how the seating bowl is laid out.
Quick Answer
Kia Center is located at 400 West Church Street in downtown Orlando. It seats about 18,846 for Orlando Magic basketball games (up to roughly 20,000 for concerts and other configurations), offers parking in the adjacent ThreatLocker Garage and nearby city lots, and enforces a strict clear-bag-style policy that limits guests to one small clutch or an approved medical/parent bag.
Location and Getting There
The arena sits at 400 West Church Street, Orlando, FL 32801, in the heart of the Church Street entertainment district, with easy freeway access from SR-408 and I-4.
Fans without a car have several options: SunRail commuter rail and the free LYMMO downtown bus both stop within walking distance, and rideshare pickup/drop-off for Uber and Lyft is designated at the corner of Hughey Avenue and Pine Street. Free bus parking is also available along West Central Boulevard for charter groups.
Parking at Kia Center
The primary garage is the ThreatLocker Garage (formerly the GEICO Garage), located directly next to the arena at 400 West South Street. It connects to the arena via a pedestrian bridge on the 5th floor and offers accessible parking with elevator access on every level.
A second option, the 520 W Pine Street Garage, sits about a five-minute walk from the arena and is typically less congested right after events let out. Reserved parking for both garages can be pre-purchased through Ticketmaster or the Kia Center box office, generally up until 5 p.m. the day before an event; buying ahead is worth it for high-demand games and concerts. The City of Orlando also runs additional downtown surface lots on a first-come, first-served basis, usually priced in the same general range as the garages. Note that event parking is a single entry — there’s no re-entry once you leave the garage.
For the most current parking maps, rates, and any event-specific closures, check the official Kia Center parking and directions page.
Tickets and Box Office
The Kia Center box office is located on Church Street and typically operates weekday hours plus an extended window that opens about three hours before any event, including will-call pickup. Most tickets are mobile/electronic and sold through Ticketmaster, though the box office can also process in-person purchases.
For Magic-specific ticketing questions, the team’s ticket office can be reached separately from the general Kia Center events line — both numbers are listed on the venue’s official contact page. Season-ticket holders, group sales, and suite inquiries are also handled directly through the arena rather than third-party resellers.
For live pricing, current promotions, and the official event calendar, visit the Kia Center box office page.
Seating Chart and Capacity
Kia Center’s bowl was designed for tight sightlines to the court and reconfigures for different event types. Capacity runs about 18,846 for Orlando Magic games, up to roughly 20,000 for large-scale concerts and other entertainment configurations, and varies slightly for hockey and arena football setups.
Seating spans several tiers: floor and lower-bowl seats closest to the action, a club level with in-seat service, suites for premium and group experiences, and an upper deck that still offers a full view thanks to the arena’s compact footprint. ADA-accessible seating and companion seats are available on every level, with staff on hand to help fans find the right accessible entry point.
Because exact seat maps shift by event (a concert ‘in the round’ looks very different from a Magic game), the most accurate chart for your specific date is the one shown at checkout on Ticketmaster or the official Kia Center site.
Bag Policy and Prohibited Items
Kia Center enforces a strict bag policy: standard bags, backpacks, and coolers are not permitted inside. Guests may carry one small clutch no larger than 4.5″ x 6.5″ x 1″, or a medical/parent bag up to 14″ x 14″ x 6″, both subject to X-ray screening at entry.
If you arrive with a noncompliant bag, a bag-check option called Binbox is typically stationed outside near Tavern on Church, at Church Street and Division Avenue — worth budgeting a few extra minutes for on busy nights.
Other restricted items include drones, fireworks, helium balloons, laser pointers, outside food and drinks, weapons, and professional cameras with detachable lenses longer than three inches. During Magic games specifically, strollers and personal recording devices face additional restrictions. The arena also runs a strict no-re-entry policy once you’ve scanned in.
Accessibility
Kia Center offers wheelchair-accessible seating throughout the bowl, multiple elevators, complimentary wheelchair escorts on request, and assistive listening devices. Magic games also offer wireless streaming captions.
The arena is certified by KultureCity as a sensory-inclusive venue, providing free sensory bags, weighted lap pads, and photosensitivity glasses for guests who need them, along with quiet spaces for sensory breaks.
The Game-Day Experience
Kia Center sits in the heart of downtown Orlando, within walking distance of restaurants, bars, and the Church Street entertainment district, giving fans a full night-out experience around Magic games. Its centerhung video display was one of the largest installations of its kind in the NBA when the building opened in 2010.
Beyond basketball, the arena regularly converts for Solar Bears hockey, arena football, and large-scale concerts and touring shows, making it one of the busiest multipurpose venues in Central Florida.
From Amway Center to Kia Center
The building opened in October 2010 as Amway Center under a naming-rights deal with the Michigan-based Amway Corporation, whose founding DeVos family also owns the Orlando Magic. It replaced the aging Orlando Arena (later Amway Arena) as the team’s home.
In December 2023, the venue was renamed Kia Center as part of a new naming-rights agreement with Kia America, marking the arena’s identity shift more than a decade after it first opened its doors. The arena has also hosted marquee events beyond Magic basketball, including the 2012 NBA All-Star Game.
Kia Center Orlando visit guide FAQs
What team plays at Kia Center?
The Orlando Magic of the NBA have played their home games at the arena since it opened in 2010. The ECHL’s Orlando Solar Bears also call it home.
Was Kia Center always called that?
No. The arena opened in 2010 as Amway Center and was renamed Kia Center in December 2023 under a new naming-rights partnership with Kia America.
How many people does Kia Center hold?
It seats about 18,846 fans for Orlando Magic basketball games, with capacity expanding to around 20,000 for some configurations like concerts.
Where is the best place to park at Kia Center?
The ThreatLocker Garage next to the arena is the most convenient option, with a direct pedestrian bridge into the building. The 520 W Pine Street Garage is a short walk away and often less crowded after events. Pre-purchasing a spot through Ticketmaster or the box office is recommended for popular games.
What bags are allowed inside Kia Center?
Only a small clutch bag (4.5″ x 6.5″ x 1″ or smaller) or an approved medical/parent bag (up to 14″ x 14″ x 6″) is allowed. Backpacks, purses, and coolers are not permitted, though a bag-check service is available outside the venue.
Does Kia Center allow re-entry?
No. Kia Center has a strict no-re-entry policy — once you leave the venue, you’ll need an unused or unscanned ticket to be readmitted.
Where do I buy tickets or pick up will-call?
Tickets are sold primarily through Ticketmaster and the Kia Center box office on Church Street, which also handles will-call pickup and opens roughly three hours before events.
Get More from Kia Center Orlando visit guide
Log the coasters, stadiums, and venues you’ve experienced, rate Kia Center Orlando visit guide, and see what your friends thought. Get the ThrillZing app.
Want the day’s theme park news in your inbox? Subscribe to ThrillZing Daily — free.