Kia Center is the downtown Orlando arena that has served as the home court of the NBA’s Orlando Magic since it opened in October 2010. Built as part of a broader effort to revitalize downtown Orlando, the venue replaced the aging Orlando Arena and quickly became the anchor of the city’s growing entertainment district.
Whether you’re headed to a Magic game, an Orlando Solar Bears hockey match, or a touring concert, this guide covers everything you need to plan the trip: where to park and what it costs, how to get tickets, what you can bring inside, how the seating bowl is laid out for different kinds of events, and what to expect if you need accessible seating.
- Orlando Magic played here 2010–present. See every Magic arena →
Quick Answer
Kia Center is located at 400 West Church Street in downtown Orlando. It seats about 18,846 for Orlando Magic games (capacity shifts for other events, from roughly 16,486 for end-stage concerts up to 20,000 for large-scale setups like NCAA basketball), offers parking in the adjacent ThreatLocker Garage and nearby city-owned lots for roughly $10–$30 depending on location and demand, and enforces a strict no-standard-bag policy limiting guests to one small clutch or an approved medical/parent bag. Doors generally open one hour before the event time printed on your ticket.
Location and Getting There
The arena sits at 400 West Church Street, Orlando, FL 32801, in the heart of the Church Street entertainment district, with easy freeway access from SR-408 and I-4. Fans without a car have several options: SunRail commuter rail stops a short walk away at the Church Street station, and the free LYMMO downtown bus also serves the area within walking distance.
Rideshare pickup and drop-off for Uber and Lyft is designated at the corner of Hughey Avenue and Pine Street. Free bus parking is also available along West Central Boulevard for charter groups.
Parking at Kia Center: Garages, Lots, and Rates
The primary garage is the ThreatLocker Garage, located directly next to the arena at 400 West South Street. It connects to the arena via a pedestrian bridge on the 5th floor leading to the Terrace Level, and it offers accessible parking with elevator access on every floor; expect to pay in the roughly $20–$30 range for this closest, covered option, with pricing rising for high-demand games and concerts. Parking purchased here is good for the entire event, but there’s no re-entry once you leave the garage.
A second option, the 520 West Pine Street Garage (formerly the HD Supply Garage), sits about a five-minute walk from the arena near Division Avenue and is typically cheaper and less congested right after events let out. The City of Orlando also runs first-come, first-served downtown lots and garages a few blocks out — including the Garland Avenue Lot, the 55W Garage, and the Central Boulevard Garage — generally in the $10–$20 range and bookable through the city’s ParkMobile portal.
Reserved parking for the ThreatLocker and Pine Street garages can be pre-purchased through Ticketmaster or the Kia Center box office, usually up until 5 p.m. the day before an event, and booking a few days ahead tends to be cheaper than paying at the gate for popular games.
Tickets and Box Office
The Kia Center box office is located on Church Street (400 West Church Street) and typically operates weekday hours, roughly 9 a.m. to 6 p.m., plus an extended window that opens about three hours before any event, including will-call pickup. Most tickets are mobile/electronic and sold through Ticketmaster, though the box office can also process in-person purchases and handle exchanges; phone orders generally aren’t available.
Ticket prices vary widely by event, opponent, and how close to game day you buy, so there’s no single evergreen number worth quoting — floor and lower-bowl seats command the highest prices, upper-deck seats are the most affordable, and suites and club-level seats are sold as premium packages separately from single-game tickets. Season-ticket holders, group sales, and suite inquiries are handled directly through the arena rather than third-party resellers. For live pricing, current promotions, and the full event calendar, visit the official Kia Center site.
Seating Chart and Capacity
Kia Center’s bowl was designed for tight sightlines to the court and reconfigures for different event types. Capacity runs about 18,846 for Orlando Magic games, roughly 17,353 for Solar Bears hockey, and about 17,192 for arena football. Concerts are staged with the court covered and typically hold around 17,030 in a center-stage setup or about 16,486 end-stage, while large-scale configurations like NCAA basketball tournaments can push capacity toward 20,000.
Seating spans several tiers: floor and lower-bowl seats closest to the action, the ThreatLocker Club Level with about 1,428 seats and in-seat service, and an upper deck that still offers a full view thanks to the arena’s compact footprint. Premium options include 32 Founders Suites and 28 Presidents Suites (each holding roughly 16–24 guests), two large Legend Suites that can hold around 161 guests each, 68 Loge boxes for small groups of four to six, and two open-air spaces on the exclusive Founders Level — the Walt Disney World Terrace and the Hardwood Suites. Because exact seat maps shift by event (a concert staged ‘in the round’ looks very different from a Magic game), the most accurate chart for your specific date is the one shown at checkout on Ticketmaster or the official Kia Center site.
Accessible Seating and ADA Services
Wheelchair-accessible seating and companion seats are available throughout the bowl at a range of price points and views, and availability changes by event, so it’s worth selecting the wheelchair-accessible filter when buying through Ticketmaster rather than trying to add accommodations afterward. The arena has fourteen accessible public elevators, and guests parking in the ThreatLocker Garage can reach the arena via the elevator-served pedestrian bridge on the 5th floor without navigating stairs. For specific questions about accessible entry points or seating locations for an upcoming event, Kia Center guest services can be reached directly, and the venue publishes a dedicated accessibility guide online.
Bag Policy and Prohibited Items
Kia Center enforces one of the strictest bag policies in the arena world: standard bags, backpacks, purses, and coolers are not permitted inside, period. Guests may carry one small clutch no larger than 4.5″ x 6.5″ x 1″, or a medical/parent bag up to 14″ x 14″ x 6″, both subject to X-ray screening at entry.
If you arrive with a noncompliant bag, a bag-check option called Binbox offers contactless lockers for a small fee just outside the arena near Big Storm Brewery at Church Street and Division Avenue — worth budgeting a few extra minutes for on busy nights. Other prohibited items include drones, fireworks, helium balloons, laser pointers, outside food and drinks, souvenir cups from home, and weapons of any kind. The full, current list of restricted items is subject to change event-by-event, so it’s best to double-check it on the official Kia Center site before you head downtown.
For upper-deck seats. Watch line play at the stadium, or the far side of the park from the top of a lift hill.
Sherpa-lined and windproof, with a waterproof back for wet bleachers. Folds into its own pouch.
For late-season football, outdoor hockey and October park nights. Shake, pocket, and stay warm for hours.
Kia Center Orlando FAQs
How much does parking cost at Kia Center?
Expect roughly $20–$30 for the closest, covered ThreatLocker Garage next to the arena, and roughly $10–$20 for the 520 West Pine Street Garage or the City of Orlando’s first-come, first-served lots a few blocks away. Prices rise for high-demand games and concerts, and booking ahead through Ticketmaster is usually cheaper than paying at the gate.
What is the closest parking garage to Kia Center?
The ThreatLocker Garage at 400 West South Street is the closest option, connected directly to the arena by a pedestrian bridge on the 5th floor.
Can you bring a bag into Kia Center?
Only a small clutch no larger than 4.5″ x 6.5″ x 1″, or a medical/parent bag up to 14″ x 14″ x 6″ subject to X-ray screening. Standard bags, backpacks, purses, and coolers aren’t allowed, though a paid bag-check locker service called Binbox is available just outside the arena.
How many seats does Kia Center have?
About 18,846 for Orlando Magic basketball games. Capacity shifts for other events — roughly 17,353 for Solar Bears hockey, around 16,486–17,030 for concerts depending on stage setup, and up to about 20,000 for large-scale configurations like NCAA basketball tournaments.
What time do doors open at Kia Center?
Doors generally open to the public one hour before the event time printed on your ticket, though this can vary by event.
Is there re-entry allowed at Kia Center?
No. Event parking and arena entry are single-entry — once you leave the ThreatLocker Garage or exit the building, you can’t re-enter on the same ticket.
Is Kia Center wheelchair accessible?
Yes. Wheelchair-accessible seating and companion seats are available throughout the bowl, the arena has fourteen accessible public elevators, and the ThreatLocker Garage connects to the arena via an elevator-served pedestrian bridge.
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