Kia Center is the downtown Orlando arena that has served as the home court of the NBA’s Orlando Magic since it opened in October 2010. Built as part of a broader effort to revitalize downtown Orlando, the venue replaced the aging Orlando Arena and quickly became the anchor of the city’s growing entertainment district.
Whether you’re headed to a Magic game, an Orlando Solar Bears hockey match, or a touring concert, this guide covers everything you need to plan the trip: where to park and what it costs, how to get tickets, what you can bring inside, and how the seating bowl is laid out for different kinds of events.
Quick Answer
Kia Center is located at 400 West Church Street in downtown Orlando. It seats about 18,846 for Orlando Magic games (capacity shifts for other events, from roughly 16,500 for end-stage concerts up to 20,000 for NCAA basketball setups), offers parking in the adjacent ThreatLocker Garage and nearby city-owned lots for roughly $10–$30 depending on location and demand, and enforces a strict no-standard-bag policy that limits guests to one small clutch or an approved medical/parent bag.
Location and Getting There
The arena sits at 400 West Church Street, Orlando, FL 32801, in the heart of the Church Street entertainment district, with easy freeway access from SR-408 and I-4. Fans without a car have several options: SunRail commuter rail and the free LYMMO downtown bus both stop within walking distance, and rideshare pickup/drop-off for Uber and Lyft is designated at the corner of Hughey Avenue and Pine Street. Free bus parking is also available along West Central Boulevard for charter groups.
Parking at Kia Center: Garages, Lots, and Rates
The primary garage is the ThreatLocker Garage (formerly the GEICO Garage), located directly next to the arena at 400 West South Street. It connects to the arena via a pedestrian bridge and offers accessible parking with elevator access on every level; expect to pay in the roughly $20–$30 range for this closest, covered option, with pricing rising for high-demand games and concerts. A second option, the 520 W Pine Street Garage, sits about a five-minute walk from the arena, is typically cheaper and less congested right after events let out.
The City of Orlando also runs first-come, first-served downtown lots and garages a few blocks out — including the Garland Avenue Lot, the 55W Garage, and the Central Boulevard Garage — generally in the $10–$20 range. Reserved parking for the ThreatLocker and Pine Street garages can be pre-purchased through Ticketmaster or the Kia Center box office, usually up until 5 p.m. the day before an event, and booking a few days ahead tends to be cheaper than paying at the gate for popular games. Note that event parking is a single entry — there’s no re-entry once you leave the garage. For the most current parking maps, rates, and any event-specific closures, check the official Kia Center parking and directions page.
Tickets and Box Office
The Kia Center box office is located on Church Street (400 West Church Street) and typically operates weekday hours, roughly 9 a.m. to 6 p.m., plus an extended window that opens about three hours before any event, including will-call pickup. Most tickets are mobile/electronic and sold through Ticketmaster, though the box office can also process in-person purchases and handle exchanges.
Ticket prices vary widely by event, opponent, and how close to game day you buy, so there’s no single evergreen number worth quoting — floor and lower-bowl seats command the highest prices, upper-deck seats are the most affordable, and suites and club-level seats are sold as premium packages separately from single-game tickets. Season-ticket holders, group sales, and suite inquiries are handled directly through the arena rather than third-party resellers. For live pricing, current promotions, and the full event calendar, visit the official Kia Center box office page.
Seating Chart and Capacity
Kia Center’s bowl was designed for tight sightlines to the court and reconfigures for different event types. Capacity runs about 18,846 for Orlando Magic games, roughly 17,353 for Solar Bears hockey, and about 17,192 for arena football. Concerts are staged with the court covered and typically hold around 17,030 in a center-stage setup or about 16,486 end-stage, while large-scale configurations like NCAA basketball tournaments can push capacity toward 20,000.
Seating spans several tiers: floor and lower-bowl seats closest to the action, the ThreatLocker Club Level with in-seat service (over 1,400 seats), premium suites — including 32 Founders Suites, 28 Presidents Suites, and two large Legend Suites — and an upper deck that still offers a full view thanks to the arena’s compact footprint. ADA-accessible seating and companion seats are available on every level, with staff on hand to help fans find the right accessible entry point. Because exact seat maps shift by event (a concert ‘in the round’ looks very different from a Magic game), the most accurate chart for your specific date is the one shown at checkout on Ticketmaster or the official Kia Center site.
Bag Policy and Prohibited Items
Kia Center enforces one of the strictest bag policies in the arena world: standard bags, backpacks, purses, and coolers are not permitted inside, period. Guests may carry one small clutch no larger than 4.5″ x 6.5″ x 1″, or a medical/parent bag up to 14″ x 14″ x 6″, both subject to X-ray screening at entry. If you arrive with a noncompliant bag, a bag-check option called Binbox offers contactless lockers on the arena’s northwest street-level plaza by Big Storm Brewery — worth budgeting a few extra minutes for on busy nights.
Other prohibited items include drones, fireworks, helium balloons, laser pointers, outside food and drinks, souvenir cups from home, weapons, selfie sticks, tripods (without media credentials), and cameras with detachable lenses longer than three inches; flash photography and video/audio recorders are also barred at concerts. Outside food and beverages aren’t allowed, but the arena’s own restaurants, bars, and concession stands are open throughout events. The arena also runs a strict no-re-entry policy once you’ve scanned in, so plan bathroom breaks, smoke breaks, and forgotten-item runs accordingly. For the complete, current list, see the official Kia Center bag policy page.
Accessibility
Kia Center offers wheelchair-accessible seating throughout the bowl, multiple elevators, complimentary wheelchair escorts on request, and assistive listening devices. Magic games also offer wireless streaming captions. The arena is certified by KultureCity as a sensory-inclusive venue, providing free sensory bags, weighted lap pads, and photosensitivity glasses for guests who need them, along with quiet spaces for sensory breaks.
The Game-Day Experience
Kia Center sits in the heart of downtown Orlando, within walking distance of restaurants, bars, and the Church Street entertainment district, giving fans a full night-out experience around Magic games. Its centerhung video display was one of the largest installations of its kind in the NBA when the arena opened, and the surrounding plaza and team store fill up well before tipoff on game nights. Arriving 60–90 minutes early gives you time to park, clear the bag check, and grab food before the doors close, especially for high-demand matchups or touring concerts.
Kia Center Orlando FAQs
What is the seating capacity of Kia Center?
About 18,846 for Orlando Magic games. Capacity shifts for other events: roughly 17,353 for hockey, 17,192 for arena football, around 16,486–17,030 for concerts depending on stage setup, and up to 20,000 for large-scale configurations like NCAA basketball.
Where is the best place to park at Kia Center?
The ThreatLocker Garage at 400 West South Street is the closest covered option and connects to the arena via a pedestrian bridge. The 520 W Pine Street Garage is a short walk away and tends to be cheaper and less crowded after events. City-run lots a few blocks out are usually the most affordable at around $10–$20.
Can I bring a purse or backpack into Kia Center?
No standard bags, backpacks, or purses are allowed. You can carry one small clutch no larger than 4.5″ x 6.5″ x 1″, or a medical/parent bag up to 14″ x 14″ x 6″, both screened by X-ray at entry.
Is there re-entry at Kia Center?
No. Once you scan your ticket and enter, you cannot leave and come back in, so plan accordingly before heading inside.
What time does the Kia Center box office open on event days?
The box office generally opens about three hours before an event starts, in addition to its regular weekday hours. Check the official box office page for the exact schedule on your event date.
How do I get to Kia Center without driving?
SunRail commuter rail and the free LYMMO downtown bus both stop within walking distance of the arena, and designated Uber/Lyft pickup is at Hughey Avenue and Pine Street.
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