UBS Arena is the New York Islanders’ home in Elmont, New York. It sits on the grounds of Belmont Park, just past the Queens border, and opened in November 2021. Besides Islanders hockey, it hosts major touring concerts and events on Long Island.
The practical questions matter as much as the history: where to park, how to get there without a car, what you can carry through the door, and which seats suit your budget. This guide covers all of it, checked against the arena’s official visitor pages.
Quick Answer
UBS Arena is at 2400 Hempstead Turnpike, Elmont, NY 11003. Tickets are sold through Ticketmaster. Parking is reached from the Cross Island Parkway, and buying a pass in advance is strongly encouraged. The easiest car-free route is the Elmont-UBS Arena LIRR station, about 30 minutes by direct train from Grand Central Madison, with a free shuttle to the arena. Bags must be no larger than 12″ x 12″ x 6″, and backpacks of any size are not allowed.
Planning Your Visit: Tickets and Box Office
Verified tickets for Islanders games, concerts and other events are sold through Ticketmaster. The arena warns that it cannot verify tickets bought from other sites, so stick to the official channel or Ticketmaster’s verified resale.
Prices depend on the event, the seating tier, the opponent or artist, and how close to the date you buy. There is no fixed price. Upper-level seats generally cost the least, lower-bowl and club seats cost more, and suites cost the most. Concerts and marquee events usually price above a typical weeknight hockey game.
The Ticketmaster Concierge (the on-site box office) is next to the northeast entrance. It generally opens around midday on event days and keeps limited weekday afternoon hours on non-event days. During an event it closes early: at the end of the first period intermission for games, or when the headliner takes the stage for concerts. Buying in person can help you avoid some online service charges. Hours and rules change, so check the official UBS Arena box office page for current details, and the official UBS Arena website for the event calendar and prices.
UBS Arena Seating Chart Overview
The bowl has four main tiers. The 100 Level (lower bowl) wraps the ice. Sideline sections sit closest to center, end sections are behind the goals, and corner sections fall in between. These are the closest general seats to the action.
Suites sit above the lower bowl. Next is the compact 200 Level, which has only a handful of rows per section and feels close to the action. The 300 Level (upper bowl) has the widest views and generally the lowest prices.
Premium options include the UBS Club, the Verizon Lounge, and the Event Level Crown and Signature Suites. For concerts the stage position changes which sections face it and which have side or limited views. Always check the seating map for your specific event before you buy.
Parking at UBS Arena
All arena parking is reached from the Cross Island Parkway. The official parking page lists five areas: Emerald Parking (Exit 26D), Belmont Park Garage (Exit 26A, connected to the LIRR station), and Silver, Diamond and Ruby Parking (Exit 26B). Emerald, Silver and Diamond are served by shuttles, and each lot has designated accessible spaces.
The arena “strongly encourages” buying parking in advance through Ticketmaster for all events. Same-day purchases are not guaranteed at every lot, and for concerts they have cost more than advance pricing. Lots typically open about two hours before doors and close about 90 minutes after the event. Only passenger cars can use the lots. Limos, buses and rideshare vehicles cannot use standard spaces.
Lot names, pricing and availability change by event, so confirm them on the official UBS Arena parking page before you go. Arrive early for sold-out games and concerts, because traffic on the Cross Island Parkway and Hempstead Turnpike backs up before puck drop and after the final horn.
Getting to UBS Arena Without a Car
The Elmont-UBS Arena LIRR station, the first newly built LIRR station in decades, is the standard car-free route. The official trip-planning page describes direct service from Grand Central Madison in about 30 minutes, and a Zone 4 fare applies. Some event trains also run from other branches. Check the schedule for your date, because Penn Station riders may need a transfer, such as at Jamaica, depending on the train.
From the station you can take the free shuttle to the arena or walk, which the arena describes as roughly 10 to 15 minutes. The same free shuttle links the arena, Emerald Parking and the station.
Rideshare drop-off and pickup is on the arena’s north side, reached only via Cross Island Parkway Exit 26D and Green Road. The Q82 and Q2 (MTA) and the NICE N6 bus also serve the area. For times and service changes, use the MTA’s TrainTime app or the UBS Arena Plan Your Trip page.
Bag Policy and What to Bring
UBS Arena allows bags no larger than 12″ x 12″ x 6″. They do not need to be clear, and all bags are screened at entry. Backpacks of any size are prohibited. Coolers are also not allowed. Diaper and medical bags are permitted but get a closer inspection.
If your bag does not meet the policy, a bag check is available in the Great Hall. Rules can change for specific tours or events, so check the official bag policy and prohibited items page before you leave home. The safest approach is a small purse or crossbody bag, or no bag at all.
Accessibility
Each parking lot has designated accessible spaces, and accessible shuttle vans and buses run during parking hours. Guests with disabilities can call the arena’s Accessibility Hotline at 516-460-8598, and event-day text support is also available. The official accessibility guide has the full details.
The Fan Experience
The arena was built with sightlines and intimacy in mind, and it feels close to the ice by NHL standards. Concourses have open views of the action, even from concession lines. Fans sometimes call the building ‘The Stable,’ a nod to its Belmont Park racetrack setting.
Beyond hockey, UBS Arena hosts touring concerts, St. John’s University basketball and other events. It also hosted the MTV Video Music Awards in 2024 and 2025.
Built at Belmont Park
The arena anchors a wider redevelopment of Belmont Park, a thoroughbred racetrack long known for the Belmont Stakes. It was developed by New York Arena Partners, a joint venture of the Islanders, Oak View Group and Sterling Equities, in a project of roughly $1 billion. The redevelopment also added retail, dining and transit infrastructure, including the new LIRR station.
UBS Arena visitor guide FAQs
Where is UBS Arena located?
UBS Arena is at 2400 Hempstead Turnpike, Elmont, NY 11003, on the grounds of Belmont Park just east of the Queens border.
Who plays at UBS Arena?
The NHL’s New York Islanders are the primary tenant. The arena also hosts St. John’s University basketball, touring concerts and other special events. Check the official event calendar for current tenants and dates.
How much does parking cost at UBS Arena?
Parking prices vary by lot and event and are sold through Ticketmaster. Buying in advance is strongly encouraged, and same-day purchases have cost more for concerts. See the official UBS Arena parking page for current rates.
How do I get to UBS Arena from Manhattan by train?
Take the LIRR to the Elmont-UBS Arena station. Direct service from Grand Central Madison takes about 30 minutes, and a Zone 4 fare applies. Check the MTA TrainTime app for your date, since Penn Station trips may involve a transfer.
Is there a shuttle to the arena?
Yes. A free shuttle connects the arena, Emerald Parking and the Elmont-UBS Arena LIRR station.
What is the UBS Arena bag policy?
Bags up to 12″ x 12″ x 6″ are allowed and do not need to be clear. Backpacks of any size and coolers are prohibited. Bag check is available in the Great Hall.
Where do I buy UBS Arena tickets?
Buy through Ticketmaster, the arena’s official ticketing partner, or at the Ticketmaster Concierge box office next to the northeast entrance. The arena cannot verify tickets bought from other sites.
Where are the cheapest seats at UBS Arena?
The 300 Level (upper bowl) is generally the most affordable. Prices still vary with the event and demand.
Can I take an Uber or Lyft to UBS Arena?
Yes. The rideshare drop-off and pickup area is on the north side of the arena, reached via Cross Island Parkway Exit 26D and Green Road.
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