FedExForum is a downtown Memphis, Tennessee arena that opened on September 6, 2004, replacing the Memphis Pyramid as the city’s premier basketball venue. Built on Beale Street in the heart of Memphis’s entertainment district, the arena has served as the home of the NBA’s Memphis Grizzlies and the University of Memphis Tigers men’s basketball team since its debut. Owned by the City of Memphis and operated by Memphis Basketball, LLC, the $250 million facility spans about 805,850 square feet across a 14-acre downtown site.
Beyond the basics of who plays there, most visitors searching for FedExForum actually want the practical details: how to get tickets, where to park, what time doors open, what the seating chart looks like, and what you can and can’t bring through the doors. This guide covers all of it, verified against the arena’s own current policies.
Quick Answer
FedExForum is a 16,800-to-19,000-seat arena at 191 Beale Street in downtown Memphis, home to the NBA’s Memphis Grizzlies and the University of Memphis Tigers. It has an attached 1,500-space parking garage, a clear-bag entry policy, doors that open roughly 60 to 90 minutes before the event, and a box office open weekdays from 10 a.m. to 5 p.m.
Getting Tickets to FedExForum
The Grizzlies organization recommends buying tickets only through the team, the FedExForum Box Office, or Ticketmaster, since it’s the only channel the arena guarantees for authenticity. Third-party resale marketplaces can work for hard-to-find games or touring concerts, but they carry more risk of inflated fees or invalid barcodes than a primary or team-authorized source.
Most tickets today are issued as mobile passes rather than paper: add them to your digital wallet before you leave home, keep your phone unlocked and its screen brightness turned up for scanning at the gate, and note that screenshots of tickets are not accepted. The on-site box office sits near the Main Entry Plaza on Third Street and is open 10 a.m. to 5 p.m. Monday through Friday, closed on weekends, with adjusted hours on event days; it also handles will call and group sales. For the exact schedule, current pricing, and single-game or group sales, check the official FedExForum box office page.
Doors Open: What Time to Arrive
For Memphis Grizzlies games, FedExForum’s doors typically open about an hour and a half before tip-off. For concerts and most other events, doors generally open around an hour before showtime, though exact timing varies by event and is listed on your ticket. Because every bag goes through X-ray screening, arriving with that full window rather than right at doors-open time makes for a much smoother entry, especially for sold-out games.
Parking at FedExForum
FedExForum’s attached facility is the Gossett Motors Garage, a five-level structure with about 1,500 spaces and two entrances on Dr. M.L. King Jr. Avenue between B.B. King Boulevard and Fourth Street. For Grizzlies and Memphis Tigers basketball games, the Grizzlies sell garage parking mainly as seasonal passes to season ticket holders; for concerts and other non-basketball events, spaces are generally available on a first-come, first-served basis and can often be reserved in advance online.
Accessible parking spaces are available inside the garage and in the Dr. M.L. King Jr. Avenue marshalling area for vehicles displaying a current state-issued disability placard or plate. Rideshare drop-off and pickup is designated at the east end of the arena on Fourth Street, between Beale Street and Dr. M.L. King Jr. Avenue; drivers can’t leave cars unattended there. Downtown surface lots and street parking around Beale Street and the South Main district fill up fast on game nights, so arriving early is worth it. For current rates and the official parking map, see FedExForum’s Know Before You Go page.
Seating Chart and Capacity
FedExForum’s lower bowl, the Plaza level, runs sections 101 through 118 in a ring around the court, with rows lettered A through V and additional back rows labeled AA through LL in some sections (there’s no row I or O). The best sightlines for basketball are generally sections 104-106 and 113-115, which sit along the sidelines near the benches and across from them; the Grizzlies’ bench is behind section 104 and the visitors’ bench is in front of section 106.
Above the lower bowl, the Club level wraps the arena in sections C1 through C14 with rows A through K, plus suite sections numbered 201 to 232 that include courtside suites, Pinnacle Club suites, theatre boxes, and club boxes. Standard basketball capacity runs around 16,800, while non-basketball configurations push to roughly 18,119, and concerts with floor seating added can reach close to 19,000. For an interactive, event-specific seating chart, use the official FedExForum website or your ticket provider’s venue map.
Bag Policy and Arena Rules
FedExForum enforces a clear-bag policy at every entrance. Allowed bags are clear plastic, vinyl, or PVC no larger than 6x8x2 inches, or a one-quart clear plastic freezer/storage bag; small clutches and wallets up to 5×3.5 inches are also fine without needing to be clear. Bags can’t have an all-over print that hides the contents, and straps can’t be metal or chain. Each guest is limited to one bag, and everything goes through X-ray screening at the door. Guests who need a medically necessary bag that doesn’t meet the standard size should enter through the Grand Lobby at marked doors for inspection.
Personal still cameras with a lens no longer than 3 inches and small umbrellas 16 inches or shorter are permitted. The arena is also fully cashless inside, so bring a card or mobile payment method (Apple Pay and Google Pay are both accepted) for concessions and merchandise.
Accessibility and Guest Services
FedExForum provides wheelchair rentals at the Guest Relations Centers in sections 102 and 202, and a sensory room on the Pinnacle level for guests who need a quiet space during the event. Accessible seating can be requested through the box office or your ticket provider when you buy, and an easy drop-off point near the entrances helps guests who need assistance getting inside. For accessibility questions or day-of help, the Guest Relations Hotline is 901-205-1535.
Planning Your Visit
Ticket prices at FedExForum move with the opponent or touring artist and the seating tier, running lowest in the upper Plaza corners and highest for courtside and Pinnacle Club suites, so there’s no single fixed price to expect. Box office hours follow the same weekday pattern year-round, 10 a.m. to 5 p.m. Monday through Friday, but extend on event nights to cover walk-up and will-call sales. Because exact prices, single-game on-sale dates, and hour changes shift throughout the year, check the official FedExForum website before you go for the current schedule, box office hours, and parking rates.
History and Design
FedExForum replaced the Memphis Pyramid, which opened in 1991 and struggled to meet the needs of an NBA franchise after the Grizzlies relocated to Memphis in 2001. Construction of the new arena was completed despite a disruptive 2003 derecho windstorm that hit the region mid-build, and the doors opened on September 6, 2004. FedEx secured the naming rights in a 20-year deal reported at roughly $90 million, one of the larger arena-naming agreements of its era, and the partnership was extended again in 2025.
On the court, FedExForum became known early on for a technical first: a see-through shot clock that let fans and broadcasters view the clock face from any angle, a design the NBA later adopted league-wide. The interior decor throughout the concourses and public spaces pays tribute to Memphis’s blues and soul heritage rather than treating the arena as a stand-alone sports box.
Getting There and Nearby Beale Street
FedExForum is reachable from I-40, I-55, and Midtown I-240, and local shuttle buses and trolley lines serve the downtown area around the arena. It sits a block from the famous Beale Street entertainment district, so fans can easily pair a Grizzlies game or Tigers matchup with Memphis’s live blues clubs and restaurants before or after the final buzzer.
FedExForum visitor guide FAQs
What time do doors open at FedExForum?
For Memphis Grizzlies games, doors typically open about 90 minutes before tip-off. For concerts and other events, doors usually open around an hour before showtime, but check your ticket for the exact time since it varies by event.
Where should I park for a game or concert at FedExForum?
The easiest option is the attached Gossett Motors Garage, a five-level, roughly 1,500-space structure with entrances on Dr. M.L. King Jr. Avenue. It’s mainly sold as season passes for Grizzlies and Tigers basketball, but is typically first-come, first-served for concerts and other events, with advance reservations often available online.
What bags are allowed inside FedExForum?
Only clear plastic, vinyl, or PVC bags no larger than 6x8x2 inches, plus one-quart clear plastic freezer bags and non-clear wallets up to 5×3.5 inches, are allowed. Each guest may bring one bag, and everything is screened by X-ray at the door.
Is FedExForum wheelchair accessible?
Yes. Accessible seating can be requested at the time of ticket purchase, wheelchairs are available to rent at the Guest Relations Centers in sections 102 and 202, and a sensory room on the Pinnacle level is available for guests who need a quiet break.
Is FedExForum cashless?
Yes, all concession stands and merchandise locations inside the arena are cashless, accepting cards and mobile payment methods like Apple Pay and Google Pay.
How many seats does FedExForum have?
Standard basketball capacity is about 16,800 seats. Non-basketball configurations expand to roughly 18,119, and concerts with floor seating can push capacity close to 19,000.
Can I bring a camera or umbrella into FedExForum?
Personal still cameras with a lens no longer than 3 inches and small umbrellas 16 inches or shorter are both permitted; larger professional camera equipment and umbrellas are not.
Where is the FedExForum box office and when is it open?
The box office is on the Main Entry Plaza on Third Street and is open 10 a.m. to 5 p.m. Monday through Friday, closed weekends, with extended hours on event days for walk-up and will-call sales.
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